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Frequently Asked Questions                                  

1.What is your MOQ?

Our MOQ is 1000-2000 pcs                                  

2.What is your lead time?                                            

If there is in stock, the lead time will be 3-5 working days, if out of stock, it will be 7-10 working.                                            

3. What is your payment?                                              

We accept PayPal, T/T, Western union, bank transfer                        

4.What is your shipping way?                                        

By Air: FedEx, DHL, T/T,EMS, UPS.,or by sea.                                      

5. How do you guarantee the o ring is correct size, material and hardness when I receive the goods?                                                

Before shipping, we will send you our specification report.                      

6. For OEM or ODM order, how do I guarantee the product correctly meet my requirement?                                                          

Before we start to production, we will open a new sample mould to make a sample, after you confirm it, we will be ready to produce the goods in bulk.                                                                

7. When we receive the goods, some of them were damaged, how do you solve it?                                                                    

First, before shipment, we will inspect all products. Second, though they are well packed, sometimes damage can’t be avoided because of the rough handing during shipping. Third, In this case, please contact me and send the pictures to me, let me know the quantity which is broken, we will resend them to you with next order.